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How do I submit my prescription?

If you select prescription glasses during order process, you’ll be asked to upload an image of your eyeglasses prescription; you can either snap a picture or scan it in. If select SEND IN LATER option, you can place the order, then email the image of your prescription to prescriptions@glassespeople.com.  make sure to include your order number with the prescription

You may also submit your doctor’s contact information during checkout and we’ll take care of getting your prescription details.

We’ll also need your pupillary distance (PD). Your PD is the distance in millimeters between your pupils, and it helps us center your prescription correctly in your frames. If your doctor did not include this measurement with your prescription, you have a few options:

  • Contact your optician, they should give your PD according to the law. 

  • Most optical shops will measure your PD for free or a small fee. We are happy to reimburse you the cost of one optical measurement (up to $20) within 30 days of purchase.

Please note: we’re unable to fill expired eyeglasses prescriptions as well as prescriptions for contact lenses. If there is no expiration date written on your prescription, We will fulfill the order only if the current date is within two years from the date of the exam.

How do I obtain a prescription?
Make an appointment with your local optometrist, or find an available doctor throughZocDoc. Ask your doctor to include your pupillary distance (PD) on your prescription.